Thank you for choosing us for your insurance. This document sets out what is and what is not covered.
Certain words shown in bold throughout this document and in the Validation Certificate have specific meanings and these are explained in the General Definitions Section.
This travel insurance has been arranged by Globelink (Cyprus) Insurance Agency & Sub-agency Limited (“Globeinsure”). Please contact Globeinsure if you need any documents to be made available in braille and/or large print and/or in Audio format.
The insurer for all sections of this insurance is Collinson Insurance Europe Limited. Collinson Insurance Europe Limited (CIEL). CIEL is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on business of insurance under the Insurance Business Act, 1998. Company Number: - C89977. Registered address: Collinson Insurance Europe Limited, Third floor, Development House, St Anne Street, Floriana, FRN 9010, Malta.
For all sections of this insurance Claims and Assistance services are administered by Healthwatch S.A. Amygdalies 5, Nea Efkarpia,56429, Thessaloniki. Greece
Please check that the cover explained in this document, and in the Validation Certificate meets your needs and that you understand it. If you have any questions about your insurance, please contact Globeinsure at [email protected] or call +357 240 30337.
Subject to the policy terms and conditions, this insurance lasts for either the duration of a single trip or for a year if you have chosen annual multi trip cover. Your period of insurance is shown on the Validation Certificate.
Please take time to read Part 1 “Important Information” in this document. It tells you about things you need to check, actions which you need to take, and things which you need
to tell us about once the insurance has started. Please note important contact details you may need in Part 1 ‘Important Information’ and Part 3 ‘Making a Claim’.
This document gives details of many sections of cover. Some sections of cover only apply if you have chosen a certain level of cover or type of policy, and/or you have paid an additional premium. The sections of cover which you have chosen, and the level of benefit which will be payable in the event of a valid claim under each section of cover, are shown in the Validation Certificate.
To request any extension of the period of insurance after the commencement of travel you must contact Globeinsure on +357 240 30337 and advise of any circumstances which at the time of your request could reasonably be expected to cause a claim under this insurance. We do not guarantee that any extension of cover will be provided.
This insurance is only available to persons who are currently legally resident in the European Union or European Economic Area (EEA) and registered with a medical practitioner or entitled to free public healthcare under reciprocal arrangements currently in place in the European Union or EEA.
If you are aged under 16 you are only insured when travelling with one or both of the insured adults (or accompanied by another responsible adult).
We will not provide any cover if any person wanting to be insured does not meet the above requirements.
You must observe travel advice provided by an EEA recognised Government body. No cover is provided under any section of this insurance in respect of travel to a destination to which an EEA recognised Government body has advised against all or all but essential travel at the time of booking or travel.
All insurance documents and all communications from us about this insurance will be in English.